Monthly Archives: February 2010
Applecare and the Time Capsule
Apple support was fast to respond once they realized I was covered under the Apple warranty, but it took some doing in 2/3 cases to get them to help me under that warranty. In those 2/3 cases, I was told upfront that I needed to just purchase a new device, or the Applecare extension on my Macbook Pro to get the Time Capsule serviced. I don’t think that this was an attempt at an ‘upsell’, but that the service staff weren’t trained in this element of the Applecare warranty. I wasn’t disappointed by the actual service I ultimately received, but would advice owners of Macs to read their warranty’s before going in to get devices repaired: it could save you a lot of money in unncessary product and warranty purchases. Continue reading
Digital Crises and Internet Identity Cards
Will an electronic equivalent of Chernobyl lead to a twisted, long-term, combination of the American iPatriot Act and Spanish identity card expertise; is it only a matter of when, rather than if, IICs or their equivalent are commonplace in the West? Continue reading
APIs, End-Users, and the Privacy Commons
Mozilla is publicly thinking about the privacy common! I argue that their ruminations must involve users AND an API if they want the project to succeed. Continue reading
New RSS feed, ‘Worth Reading’
Like most people who are active online, I read a lot off the web, and there isn’t any way for me to analyze and critique much of what I’m reading on this site; I touch on items here and there, … Continue reading
